Cancellation Policies

In order to cancel your reservation, please follow the same route on how you made your reservation in the first place. You would need to email us in order to officially cancel your reservation. In case you made your reservation through our booking page, please send us an email to contact@limacabs.com. If you have any questions whatsoever, please do not hesitate to contact us  at anytime, we will be more than happy to assist you.

Cancellation Policies 

The confirmation sent by Lima Cabs through an e-mail (Transport voucher) is the ticket. The ticket must be shown to the driver or to a representative of Lima Cabs. The request of booking is not a valid confirmation of booking.

We understand that circumstances may arise which may change your travel plans. We will gladly give a refund if the reservation is cancelled as follows:

1.- 48 hours before the pick up time for Airport transfers

2.- 05 days before the day of the service for all kind of Tours, trips out of Lima city or services by the hour.

IMPORTANT: If the cancellation is made after this period of time the fee will be the full fare of the reservation.

Refunds

If the service is canceled in accordance with our policies, we will make the refund by applying the following administrative costs:

• Transfers – 10% of the total costs of transfers will be charged. 

• Tours – 15% of the total cost of the tours booked will be charged.

• No shows or failure to cancel booking - 100% of the transfer/tour cost will be charged and no refunds will be given. 

 

No refunds will be issued for the following:

• No refunds will be given due to weather, flight delays or other circumstances outside of Lima Cabs.

• No refunds after commencement of service. 

• Vehicles supplied may vary from website pictures but will be of similar standard. 

• Any vehicles requiring additional cleaning over and beyond our normal standards will be charged up to $100.00 American dollars.

• Lima Cabs will not be held responsible for any circumstances out of our control. This includes weather, traffic delays, route diversion or congestion, unplanned closure of activities, flight or ship delays 

• If the customer provides us with the wrong flight number.

• If the passenger books the service on the wrong date. 

No-Shows: A No-show penalty of 100% of the total amount of the service booked will apply when a reservation is not cancelled on time and fail to arrive at the time requested. 

Rescheduling:  If your plans change and you need to reschedule your reservation just call us + 51990292935 (24 hours) or send us an email to contact@limacabs.com. Changes must be done at least 24 hours before the pickup time for transfers and before 10 days for tours.

Additional charges – All quotes are based on information supplied at the time of quote or booking.  Lima Cabs reserves the right to charge for any additional time/work required that had not previously been agreed earlier. 

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